Shipping Locations:
We currently only ship to Canada and USA.

Shipping Cost:
All orders over $125CAN are eligible for FREE SHIPPING (no promo code needed)

All orders below $125CAN will be charged:
Eastern Canada Shipping: $10 CAN
Western Canada Shipping: $14 CAN
USA Shipping Cost: $10 USD

Please see our size guide babe! We recommend sizing up in the bras if you are between band sizes and down in the leggings.

If you need to cancel your order or an item/items from your order, please contact our team at info@shopcharlierae.com and please include your order number as the subject line. We can only cancel orders that have not yet been fulfilled for shipment and are still processing..

Your tracking number is emailed to the email you provided when placing the order once an item is fulfilled and ready for shipping. If you have not received a tracking number it means that your order has not been shipped yet. Please give us up to 3 business days to fulfill and process an order for shipment.

Not in love or set just doesn't fit right? No problem babe. We will happily accept exchange requests 14 days from your delivery date. We currently only allow exchanges and store credits on all regular priced items within 14 days from the date you received your order. Please note, we do not provide return labels for returned/exchanged orders, you are responsible for mailing your items back to us. Please see our full SHIPPING AND RETURNS POLICY

Orders that have been previously placed during a sale are unable to be price matched after the sale period. Items purchased on markdown without a discount code, discounted over 20% and/or are marked "final sale" are not eligible for refund or exchange.

First off, we're so sorry that happened. Please send us an email to info@shopharlierae.com with your order number and the issue you are experiencing. A member of our team will get back to you within 2 business days.

So sorry about that babe! The shipping carrier can take 1-3 business days to register / update your shipment status sometimes. If your tracking number isn't working after 3 days from when it was sent out, please reach out to us as soon as you can via info@shopcharlierae.com with your order number.

Once an order has been placed, we cannot retroactively add a discount. Sorry babe! This applies to both products bought at full price that are now on sale AND sale products that have become even more discounted after purchase. We also only allow one discount code per purchase.

Nope! We offer a currency convertor option that allows you to switch between CAN and USD.

Once an order is placed we cannot retroactively apply the discount code. Sorry babe! Please save this code for your next order.

Once an order leaves our warehouse, we cannot be held responsible for those lost or stolen packages. If your package has not arrived within 3 days of the delivery date (be patient as sometimes the delivery date is off in the system), you will need to file a claim directly with the carrier. We are unable to file a claim for customers.

Please reach out to us via email at info@shopcharlierae.com and we will get that sorted for you babe.